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Deactivating or Closing Your Account

How to close your Zazu account

Updated over 6 months ago

We’re sorry to see you go, but we’ve made the process as simple as possible.

Steps to close your account:

  1. Ensure all balances are cleared and all accounts have no funds

  2. Cancel any pending transactions and change the payment details of any ongoing subscriptions from merchants

  3. Contact Support
    See article: How to Contact Zazu

Once your profile is closed, your data is retained in line with financial regulations for a minimum of ten years.

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