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How To Reset Your Password

What to do if you forget your login or need a new PIN.

Updated over 6 months ago

Your password is essential for accessing your Zazu account securely. If you forget it, or want to reset it for security reasons, you can do so directly in the app or on the website:

  1. On the login screen, tap Forgot password

  2. Enter your registered email address

  3. Check your inbox for the reset link

  4. Follow the link to create a new password

What if I’m locked out completely?

If you are locked out completely, please contact our customer support team.

See our article on: How to Contact Zazu?

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