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Common Issues with Transfers

What to check if your transfer doesn’t go through.

Updated over 5 months ago

Sometimes delays or errors can occur. Common reasons include:

• Incorrect account details entered during setup
• Bank holidays or processing delays
• Daily or monthly limits reached

If you experience an issue, double-check your details and limits in the app. If everything looks correct but your money hasn’t arrived, reach out to our customer support team and we’ll help resolve it quickly.

Still unsure?

If you’re unsure or need extra help, please contact our customer support team.

See our article on How to Contact Zazu?

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