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Business Address Requirements

What kind of addresses are accepted?

We require a physical South African business address.

The list of acceptable proof of address documents for legal entities (companies, trusts, and partnerships) has expanded to give applicants greater flexibility when submitting supporting documentation. You may submit any one of the following:

  1. Television licence renewal or confirmation letter

  2. Telephone or cellular telephone statement

  3. Document from a security service provider registered with PSIRA (e.g. Chubb, ADT), with the PSIRA number visible or recorded on the document

  4. Signed letter from an independent auditor or accountant, on company letterhead, confirming the physical, trading, or operational address of the business

  5. Current and active lease or rental agreement

  6. Official SARS document (excluding eFiling documentation)

  7. Municipal rates and taxes invoice

  8. Municipal councillor's letter

  9. Active long-term or short-term insurance policy document issued by a Financial Services Provider, with the FSP number visible or recorded on the document

  10. Motor vehicle registration or licence document

  11. Letter from the municipality confirming the business address

  12. Property loan statement

  13. Bank statement

Document requirements:

  • Must clearly show the company's legal name and address

  • Where the document is a statement, invoice, or letter (items 1–2, 4, 6–8, 11–13), it must be dated within the last 3 months

  • Where the document is a policy, agreement, or registration (items 3, 5, 9–10), it must be currently valid and active, even if originally issued more than 3 months ago

Proof of address requirements by entity type:

Sole Proprietor

• Individual proof of address: any document from the accepted individual list, not older than 3 months, showing your own full name and South African address

• Business proof of address: letterhead, invoice, or similar document showing the full trading name you operate under and the physical address you trade from

Private Company (Pty) Ltd

• Business proof of address: any document from the list above, not older than 3 months, showing the company's full legal name and South African address; OR

• CoR 21.1 – Notice of Change of Registered Office, only accepted if issued within the same calendar month as the application

• See "Exception: Co-working spaces" below for newly registered sole-director companies

Listed Company (Ltd)

• A separate business proof of address is not required, since the company's registered details are verified against its stock exchange listing

• Each authorised signatory (including directors) must still submit their own individual proof of address, not older than 3 months

Non-Profit Company (NPC)

• Business proof of address: any document from the list above, not older than 3 months, showing the organisation's full legal name and South African address

Exception: Co-working spaces

For newly registered companies with a sole director operating from a co-working space, where the director's personal name appears on the invoice (rather than the company's), we can accept one of the following in place of the standard business proof of address:

  • The co-working space invoice, issued in the director's name (less than 3 months old), together with a signed declaration confirming the company operates from the stated co-working space address; OR

  • A sworn affidavit obtained at a police station, as a temporary placeholder, where the company operates from the director's residential address

This exception applies only to newly registered companies with a sole director, and overrides the "company legal name" requirement above.

If none of these documents apply to your situation, please contact support and we'll advise on alternative options.

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