Regulatory Setup
Zazu operates as a partner platform under the banking licence of our regulated South African bank partner Access Bank South Africa Limited. This means Zazu operates under the joint supervision of a fully licensed commercial bank and the South African Reserve Bank (SARB).
Safeguarding of Customer Funds
All customer funds are safeguarded and held in segregated accounts at Access Bank South Africa Limited. Your money is therefore held under the same prudential safeguards required for regulated banking institutions in South Africa, in accordance with the Banks Act (1990) and SARB guidelines.
Compliance & Operational Framework
To operate under our bank partner's licence, Zazu follows strict compliance and operational guidelines, including:
KYB/KYC verification standards
Regulatory reporting requirements under the SARB and Financial Sector Conduct Authority (FSCA)
National Payment Systems Act (NPSA) obligations
PCI and card-related security standards (where applicable)
We also maintain direct alignment with our bank partner and the relevant South African regulatory authorities to ensure we remain fully compliant at all times.